Actress, Pearl Thusi, called for help from South African cell phone provider, MTN, after she claimed that her data was running out fast. She stated, “Dear @MTNza – don’t know why my contract Data isn’t working so I bought 5GB data yday. In a few hours-gone. I loaded 500 airtimes to use to buy data later- it ended up being used without warning. Now I loaded 6GB & it was gone in an hour Expressionless face-wasn’t even using my phone. Please help.”
Many believed that the celebrity was using her star power to solicit help from the service provider, who has notoriously been known to leave people on hold. MTN responded back in less than an hour stating, “Hi Pearl, we can confirm that one of our admin consultants are assisting you via DM.”
Fans shared their grievances with both Pearl and MTN, with many questioning why the actress was helped so timeously, whilst others have had not been assisted for weeks.
Hi Pearl, we can confirm that one of our admin consultants are assisting you via DM. K/M
— MTN SA Service (@MTNzaService) July 8, 2020
You got an immediate response, wow I really want to be a celebrity. Go monate go ba wena! If it was ordinary dude like myself they could have kept quiet suggesting that I must voetsek.
— Elijah Ali Mogakabe (@mogakabede) July 8, 2020
I’ve bn sending u DMS n u CNT reply but here ur fast
— Mmapule Madiseng (@Mmapule57169106) July 8, 2020